Ask Your Pharmacist
What if I forgot to pick up my prescription at the indicated time?
We will hold you prescription for ten days. After ten days, if you've forgotten to pick up your prescription in this time, call us and we'll be happy to refill it.
Can I prepay my prescription online?
We currently only accept payment at the pharmacy.
How can I transfer prescriptions from another pharmacy?
Either stop by our location or call us to transfer prescriptions.
Can I pick up my mother's prescription? What information do I need?
You must show the proper identification and you must be an authorized caregiver for the patient whose prescription you are picking up.
Can I use my prescription card at your pharmacy?
Yes, we support most major insurance companies.
Can you help me with Medicare Part D questions?
Yes, we have trained Medicare Part D professionals on staff.
How can I get my prescription(s) after hours?
We do not have an after hours service.
If I have no refills remaining, can I still request a refill online?
Yes, we will contact your physician for you to request a refill. You will be required to enter your phone number so we may contact you at a later time.
Can you deliver my prescriptions?
Yes, we deliver inside the Springfield, Missouri city limits for no additional charge. We do not deliver outside the city limits.
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